Our Specialist Roles

Are you looking for a new challenge at a company that will empower you to develop your skills? Then you’ve come to the right place.

As a Fintech company we recognise that Data Analytics and Digital skills are key to our future success. We continually search for top talent with specialist expertise. Our opportunities range from Contact Specialist roles through to Analytics, IT, Marketing, HR, Finance and Risk.

Take a look at the positions that exist in our company

Analyst Positions

Our analytics area provides a challenging environment, where solutions driven and innovative thinking are always encouraged. Analytics provides the foundation for DirectAxis to improve and build future models that anticipate our clients’ needs. Big data is our driving force and data lovers with statistical and mathematical qualifications are encouraged to apply.

• Credit Risk Analysts
• Risk Scoring Analysts
• Decision Optimisation Analysts
• BI Analysts
• MIS Analysts
• Research Specialists
• Data Mining Specialists
• Data Scientists
• Scoring Managers
• Data Optimisation Managers
• Profit & Optimisation Managers
• Optimisation & Analytics Managers

I started in Product Development as a graduate and was afforded multiple opportunities within my role. In this role, I’ve received so much exposure and in-depth knowledge about the business.
I was also privileged enough to be sent on the NCBA (National Certificate in Business Analysis) Course which I recently graduated from.
Since then, I’ve moved from Product Development and I am now a Decisioning Analyst in the Loans Technology space where the endless exposure and growth has continued.
As I continue to grow my career I look forward to experiencing even more great opportunities and progression within DirectAxis.

- Duncan Beckerling, Decision Analyst

IT & Projects Positions

Our IT teams are highly dynamic and deeply skilled which is vital to meeting the needs of our business. As a full IT shop, our IT teams engage in a wide spectrum of activities - spanning telephony and server infrastructure to software development and business intelligence. All our IT specialists work towards one goal: to connect customers to our business.

• BI Developers
• Business Analysts
• Software Developers
• Solutions Architects
• Data Analysts
• Test Analysts
• Scrum Masters
• Project Managers
• IT Managers
• Chief Technology Officers

Below is an overview of some of our most sought after positions:

Working from the Enterprise Projects Office, our Project Managers assist our business by planning, coordinating, tracking, and assisting with the execution of projects. They interact with every area and level of the business.

Our Agile developers plan and create the applications that enable staff and customers to perform specific tasks on their computers or smartphones. They also develop the systems on which our in- house applications rely.

Solutions architects play a key role in IT and the business by bringing all the major types of architecture to bear on each project they are involved in -- including Business, Data, Application, and Technology architecture.

Our data analysts translate numbers into plain English. They take raw data on sales figures, market research, and all sorts of other financial information, and use it to help our company make optimal business decisions.

In IT, Scrum Masters serve our Agile development teams and roll impediments out of their way. They help them to self-organize and make changes quickly, and manage the process of exchanging information within and between teams.

Test analysts are our software quality-assurance experts. They make sure that all of the applications our developers create for the business run effectively and that they work well with other applications before they are deployed.

BI developers are experts in a range of Business Intelligence tools and boast an in-depth knowledge of databases, data mining, data warehouses and data analysis. For them it’s all about building solutions delivering actionable information to the business.

Working from the Enterprise Projects Office, our Business Analysts work alongside IT teams to document business requirements, analyse business processes and systems, and assess business integration with technology.

Marketing & Communications Positions

Our Marketing and Communications teams are a creative group of people who range from marketing specialists and analysts to graphic designers. Their role is to promote our products, services and brands to our customers.

• Digital Marketing Specialists
• Direct Marketing Specialists
• Campaign Analysts
• Marketing Administrators
• Graphic Designers
• Communications & Events Coordinators
• Corporate Social Investment Managers
• Marketing Managers
• Brand Performance Owners

Human Resources & Training Positions

Our HR team is focussed on maintaining a healthy culture within our organisation, as well as business enablement and transformation. Our team of HR specialists support our HR policies and practices and continuously look at ways of how we attract, develop, manage, recognise and reward our people.

• Human Resources Business Partners
• Human Resources Administrators
• Payroll Specialists
• Remuneration & Benefit Specialists
• Contact Centre Recruiters
• Specialised Recruiters
• Project & Wellness Coordinators
• Training Administrators
• Trainers
• Learning Delivery Project Managers
• Human Resources Managers
• CHROs

Finance Positions

Our finance department provides strategic and operational support to our growing business. This team prepares and reports on our financial performance, both internally as well as to our joint ventures and stakeholders.

• Creditors Clerks
• Finance Administrators
• Financial Accountants
• Reconciliation Specialists
• Forecasting Specialists
• Finance Project Accountants
• Finance Project Managers
• Finance Managers
• CAs
• CFOs

Risk, Legal & Compliance Positions

The Chief Risk Office partners with each of our business units and shared services to manage and monitor risk across the organisation. The team focuses on Regulatory, Operational, Credit, Legal, IT and Data Risk, as well as Ethical and Conduct Risk.

These teams are integral to ensuring that our business remains compliant to the National Credit Act, Financial Services Board and all other legislation.

• Compliance Monitors
• Regulatory Compliance Monitors
• Regulatory Risk Officers
• Legal Officers
• Fraud Risk Officers
• FAIS Risk Officers
• Operational Risk Managers
• Chief Risk Officers

Contact Centre Positions

Our Contact Centre is the backbone of our company. This team manages our customer relationships and all our loans administration.

Contact centre staff are constantly provided with development opportunities which allows them to be multi-skilled across different product sets. We also have facilitated learning that allows our advisors to obtain Level 1 Regulatory Examination and complete a recognised qualification.

Certain Customer facing roles earn incentives and/or commission. Performance and compliance to regulations and processes drives their earning potential.

Take a look at our extensive list of contact centre roles below:

• Sales Advisors
• Customer Service Advisors
• Administrative Support
• Debt Negotiators
• Insurance Administrators
• Insurance Underwriters
• Fraud Prevention Consultants
• Team leaders
• Performance Coaches
• Contact Centre Managers

Specialised Contact Centre Positions:

• Dialler Administrators
• Workforce Planners
• Contact Administrators
• Planning Analysts
• Workforce Optimisations Specialists
• Real Time Administrators
• Quality Assurers
• Business Process Analysts